For STR hosts
The damage is small, constant, and it compounds between bookings.
Turnover damage caught before a guest photographs it, seasonal deep make-readies, and work that fits between bookings.
The situation
Why this is harder than it should be
Short-term rental wear is nothing like long-term tenancy wear. Nothing dramatic happens. Instead a hundred small things accumulate — luggage marks along the hallway, hardware loosened by heavy use, a hook missing from a bathroom door, a chair leg working free, blinds that no longer sit level. Each one is trivial. Collectively they become a review that mentions the place feeling tired.
The constraint is the calendar. Work has to happen between guests, in a window measured in hours, and it can never be visible to anyone. That rules out most contractors, who need a day and a conversation.
The arrangement that actually works is a standing periodic visit that catches the accumulation in one pass, plus a deeper make-ready in the shoulder season when the calendar opens up.
- The window is hours, not daysBetween checkout and check-in, with a cleaner already in the property. Anything that cannot be finished in that gap does not get done.
- You may not be nearbyPlenty of hosts own remotely. Discovering a problem means a message from a cleaner, a guess, and a decision made from photos.
- It's invisible until it's in a reviewNo single item is worth a message. Then a guest mentions three of them at once and it is in writing permanently.
- Exposure ages everything faster on the waterLake property in particular sees hardware, fasteners, decking and outdoor furniture degrade roughly twice as fast on the water-facing side as inland.
What you get
How we work with you
- Standing periodic visitsA scheduled walk that catches the accumulation in one pass instead of reacting to each item. The single most cost-effective way to run this.
- Work that fits the gapScoped to what is achievable between bookings, coordinated with your cleaner rather than colliding with them.
- Remote-owner communicationPhotos of what we found, what we did and what we recommend, so a decision from three states away is made on evidence rather than a guess.
- Seasonal deep make-readyShoulder-season work when the calendar has room — the repairs that cannot be done in a two-hour window, done properly once a year.
- Turnover-grade fasteningAnything we mount in an STR gets a higher standard than an owner-occupied living room, because a rotating cast of guests will test it.
Situations
What this looks like in practice
Not a feature list — the actual shapes these jobs take.
Monthly walk between bookings
Hardware tightened, hooks replaced, wall marks touched up, blinds levelled, furniture checked. An hour, done before the next guest arrives.
Season open on a lake property
Outdoor furniture assembled and set out, deck and railing checked, screen doors and porch hardware sorted, exterior cleaned before the first booking.
Season close
Outdoor furniture broken down and stored, covers on, property buttoned up. Noticeably extends the life of everything outside.
Guest damage between bookings
Send the cleaner's photos. We will tell you what is achievable before check-in and what needs a real window, rather than promising both.
Bringing a new property online
Furniture assembly, TV mounting, shelving, hooks, outdoor setup and the full list of things a property needs before its first guest.
Calling us for each item as it appears means paying travel and setup every time, on someone else's urgent timeline, in a window too tight to do the job properly. A standing visit costs less per item and catches things before a guest does. If you only take one thing from this page, take that one.
Services
What str hosts send us most
Handyman Repairs
General handyman repair for the accumulated list — hardware, trim, mounting, adjustments and the small fixes that make a house feel unfinished.
Rental Turnover
Move-out damage, patch and paint, hardware, cleanout and the full make-ready list run as one scheduled block against a real move-in date.
Furniture Assembly
Flat-pack assembly, closet and garage systems, and full move-in setup — including the anti-tip anchoring almost everybody skips.
Hanging & Shelving
Gallery walls, heavy mirrors, floating shelves and storage systems hung level, spaced properly and anchored into something that will actually hold.
Doors & Hardware
Doors that stick, latches that miss, hinges that sag, locks that bind — diagnosed properly and adjusted rather than replaced by default.
Pressure Washing
Driveways, walks, patios, decks, fences and siding cleaned at pressures the surface can survive — soft wash where pressure would do damage.
Yard Cleanup
Leaves, limbs, storm debris, overgrowth and years of accumulation cleared and hauled — including the parts of the property nobody has walked in a while.
Junk Removal
Garage, shed, attic and whole-property cleanouts — sorted for donation and recycling where possible, hauled out, and the space left swept.
Questions
Short-Term Rental Hosts — common questions
Can you work between bookings?
I don't live nearby. How does that work?
Can you coordinate with my cleaner?
How often should I schedule a walk?
Can you handle the outdoor furniture each season?
Something broke and a guest arrives in four hours. Can you help?
Also for
Other people who send us lists
Homeowners
For the list that has been growing for two years. Eleven unrelated small things, batched into one visit instead of a year of good intentions.
Realtors & Sellers
Inspection addendums translated line by line, pre-listing punch lists finished before the photos, and an honest read on what's not worth fixing.
Landlords & PMs
Turnovers run as one scheduled block against a real move-in date, with condition documented before anything gets repaired.
Small Business
Non-licensed punch-list maintenance for restaurants, offices, shops and salons — scheduled around your hours, not ours.
Where we work
Next step
Working with str hosts? Send the list and we'll tell you what's realistic.
Photos, notes, an inspection report, a screenshot of your notes app — whatever you have. We read every one and reply with a straight answer, including the parts we're not the right fit for.